Privacy Policy

Last Updated: June 17, 2026

At Mark & Linda Toronto ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, create an account, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identification Information

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

Order and Payment Information

• Order details and purchase history

• Transaction records

• Payment information processed securely through our payment service providers

Please note: We do not store complete payment card information on our servers.

Technical Information

• IP address

• Browser type and version

• Device information

• Operating system

• Time zone settings

• Website usage data

Marketing and Communication Data

• Preferences regarding marketing communications

• Responses to surveys, promotions, and customer service inquiries

Website Activity Data

• Pages visited

• Time spent on pages

• Products viewed

• Shopping cart activity

• Interactions with advertisements and marketing campaigns

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling orders

• Arranging shipment and delivery of products

• Providing customer service and support

• Sending order confirmations and tracking updates

• Managing customer accounts

• Preventing fraud, abuse, and unauthorized transactions

• Improving our website, products, and services

• Conducting analytics and performance monitoring

• Complying with legal and regulatory obligations

• Sending promotional communications where you have provided consent

3. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

• Performance of a contract (fulfilling your order)

• Compliance with legal obligations

• Your consent

• Our legitimate business interests, including fraud prevention, website improvement, customer service, and business operations

4. Sharing Information with Third Parties

To operate our business effectively, we may share personal information with trusted third parties, including:

Payment Service Providers

Payment processing partners responsible for securely handling transactions.

Shipping and Logistics Partners

Carriers and fulfillment providers responsible for delivering your order.

Product Suppliers and Fulfillment Partners

As part of our business model, certain products may be shipped directly from our international suppliers. To facilitate fulfillment, we may share relevant order information such as your name, delivery address, and contact information with these suppliers.

Analytics and Marketing Providers

Third-party service providers that help us understand website performance, customer behavior, and marketing effectiveness.

Legal Authorities

When required by law, regulation, court order, or to protect our legal rights.

We never sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Because some of our suppliers and service providers may operate outside the European Economic Area (EEA), including in countries such as China, your information may be transferred internationally. Where such transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, tax, and reporting requirements.

Order and transaction records may be retained for up to seven (7) years or longer where required by applicable law.

When information is no longer required, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure website functionality

• Remember user preferences

• Analyze website traffic and performance

• Improve customer experience

• Support advertising and remarketing efforts

You may manage your cookie preferences through our cookie banner or your browser settings at any time.

For more information, please refer to our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect personal information against:

• Unauthorized access

• Accidental loss

• Misuse

• Alteration

• Disclosure

All sensitive data transmissions are protected using Secure Socket Layer (SSL) encryption and other industry-standard security measures.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal information

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our products and services are not directed toward children under the age of 16. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate parental consent, we will take steps to remove such information promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage customers to review this Privacy Policy periodically.

11. Contact Information

Mark & Linda Toronto

Email: info@marklindatoronto.com

For any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the email address above.