Terms of service

Terms & Conditions

Last Updated: June 17, 2026

These Terms & Conditions govern your use of the Mark & Linda Toronto website and all purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Company Information

Mark & Linda Toronto

Email: info@marklindatoronto.com

Throughout these Terms & Conditions, the terms "we", "our", and "us" refer to Mark & Linda Toronto.

2. Acceptance of Terms

By placing an order through our website, you acknowledge that you have read, understood, and agreed to:

  • These Terms & Conditions

  • Our Privacy Policy

  • Our Return & Refund Policy

  • Our Shipping Policy

  • Our Cookie Policy

  • Any additional policies referenced on our website

These policies form part of the agreement between you and Mark & Linda Toronto.

3. Product Information

We make every reasonable effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However:

  • Product colors may vary depending on screen settings and device displays.

  • Minor differences between product images and actual products may occur.

  • Product packaging may vary from images shown.

  • Typographical errors, pricing errors, and inaccuracies may occasionally occur.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

No rights may be derived from obvious errors or mistakes displayed on the website.

4. Orders and Payment

All orders are subject to acceptance and availability.

An order is considered accepted only after full payment has been successfully received and verified.

We reserve the right to:

  • Refuse or cancel orders at our discretion

  • Limit quantities purchased

  • Request additional verification before processing an order

  • Cancel orders suspected of fraud or unauthorized activity

Available payment methods may vary depending on your country, device, or payment provider.

Customers are responsible for ensuring that their selected payment method is valid and authorized.

5. Pricing

All prices displayed on our website are shown in the applicable store currency unless otherwise indicated.

While we strive to maintain accurate pricing, errors may occasionally occur.

If a pricing error is discovered after an order is placed, we reserve the right to:

  • Cancel the order and issue a refund

  • Contact the customer with a corrected price before fulfillment

We shall not be obligated to provide products at an incorrect price resulting from a system, technical, or human error.

6. Order Processing and Delivery

Processing Time

Orders are generally processed within 1–3 business days.

Shipping Time

After dispatch, estimated delivery times typically range from 1–7 business days, depending on destination, carrier availability, customs procedures, and local conditions.

Supplier Fulfillment

Many products are shipped directly from our international fulfillment partners and suppliers.

Delivery Estimates

All shipping and delivery timeframes are estimates only.

Delivery delays caused by factors beyond our control, including but not limited to:

  • Customs inspections

  • Public holidays

  • Severe weather conditions

  • Carrier disruptions

  • High seasonal demand

  • International transportation delays

do not automatically entitle customers to refunds, chargebacks, or order cancellations.

7. Customs, Duties, and Import Charges

Depending on your country of residence, customs duties, import taxes, VAT, brokerage fees, or other governmental charges may apply.

Customers are solely responsible for any such charges imposed by local authorities.

Mark & Linda Toronto has no control over these fees and cannot predict their amount.

Failure to pay customs charges does not constitute grounds for a refund.

8. Returns, Refunds, and Cancellations

Returns and refunds are governed by our separate Return & Refund Policy.

Customers agree that:

  • Return requests must comply with the requirements outlined in the Return & Refund Policy.

  • Cancellation requests cannot be guaranteed once an order enters processing.

  • Customers should contact our support team before initiating a payment dispute or chargeback.

The initiation of a chargeback without first attempting to resolve the matter with us may result in restrictions on future purchases where legally permitted.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information

  • Monitoring tracking information after shipment

  • Ensuring deliveries can be safely received

  • Reviewing all policies before making a purchase

Failure to provide accurate information may result in delays, additional costs, or unsuccessful delivery.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Mark & Linda Toronto shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Delays caused by third parties

  • Events beyond our reasonable control

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid for the specific product giving rise to the claim.

11. Delivered Packages

Where tracking information provided by the shipping carrier confirms successful delivery to the address supplied by the customer, Mark & Linda Toronto shall not be responsible for:

  • Lost packages after delivery

  • Stolen packages

  • Delivery issues caused by incorrect customer-provided information

  • Deliveries accepted by household members, neighbors, reception desks, or designated safe locations

Customers are encouraged to ensure that deliveries can be received securely.

12. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Text

  • Graphics

  • Images

  • Videos

  • Website design elements

is the intellectual property of Mark & Linda Toronto or its licensors.

No content may be copied, reproduced, distributed, modified, or used commercially without our prior written permission.

13. Complaints Procedure

We value customer feedback and strive to resolve concerns fairly and promptly.

Complaints may be submitted by email to:

info@marklindatoronto.com

When contacting us regarding a product issue, please include:

  • Your order number

  • A detailed description of the issue

  • Relevant photographs where applicable

We aim to respond to customer inquiries within 5 business days.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • War

  • Labor disputes

  • Pandemics

  • Transportation interruptions

  • Telecommunications failures

  • Supply chain disruptions

In such cases, our obligations shall be suspended for the duration of the event.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on our website.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Mark & Linda Toronto operates, without regard to conflict-of-law principles.

Any disputes arising from these Terms shall be submitted to the competent courts of that jurisdiction, except where mandatory consumer protection laws provide otherwise.

17. Contact Information

Mark & Linda Toronto

Email: info@marklindatoronto.com

For any questions regarding these Terms & Conditions, please contact our support team.